CommunityRestore
Website: https://communityrestore.com
Effective Date: 17 October 2026

1. Introduction

CommunityRestore respects the privacy of individuals who visit our website or submit enquiries through our online forms.

This Privacy Policy explains how we collect, use, protect and, where appropriate, share personal information.

CommunityRestore is developing a service intended to help homeowners and property managers across the United States identify suitable restoration professionals following property damage.

2. Information We Collect

When you submit a restoration assistance enquiry, we may collect:

  • Your first and last name.
  • Your email address.
  • Your telephone number, if provided.
  • The ZIP code of the affected property.
  • The type of property damage.
  • Your description of the damage and assistance requested.
  • Any additional information you voluntarily provide.

Our website and its service providers may also collect technical information, such as IP addresses, browser details and website usage information, where necessary for website operation, security or analytics.

3. How We Use Your Information

We may use the information collected to:

  • Receive and review restoration assistance enquiries.
  • Communicate with individuals who contact us.
  • Assess the nature and geographical location of requested assistance.
  • Determine whether a suitable restoration referral may be possible.
  • Obtain permission before sharing enquiry information with a restoration professional.
  • Maintain administrative records and improve our services.
  • Protect the website against spam, misuse and security threats.
  • Comply with applicable legal obligations.

We do not guarantee that submitting an enquiry will result in a contractor referral or restoration assistance.

4. Sharing Information With Restoration Professionals

CommunityRestore will not share a homeowner’s personal enquiry information with a restoration contractor without first obtaining the homeowner’s permission.

Where a potentially suitable contractor is identified, we may contact the homeowner to explain the proposed referral and request permission to share the information necessary for that referral.

Permission may be requested through an appropriate communication method and documented in our records.

Homeowners may decline a proposed referral.

5. Other Service Providers

We may use third-party providers for website hosting, online forms, email delivery, security and other essential website functions.

These providers may process information on our behalf to deliver their services, subject to their applicable terms and privacy arrangements.

We do not sell personal information submitted through our restoration assistance enquiry form.

6. Information Security

We seek to protect personal information through appropriate administrative and technical safeguards.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Visitors should avoid submitting financial account details, passwords, government identification numbers or other unnecessary sensitive information through our enquiry forms.

7. Information Retention

We retain enquiry information only for as long as reasonably necessary for handling enquiries, maintaining appropriate records, meeting legal obligations or resolving disputes.

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

8. Your Privacy Choices and Rights

You may contact CommunityRestore to request access to, correction of or deletion of personal information you have submitted, subject to applicable law and legitimate recordkeeping requirements.

Depending on your state of residence and applicable privacy laws, you may have additional rights regarding your personal information.

You may also withdraw permission for future sharing with restoration professionals. Withdrawal will not necessarily reverse disclosures already made with your permission.

9. Cookies and Website Technology

CommunityRestore may use cookies or similar technologies necessary for website functionality, security and performance.

Additional cookies may be used by installed website services or plugins.

Where required by applicable law, we will provide appropriate notices or choices regarding non-essential cookies.

10. External Websites

Our website may contain links to websites operated by third parties.

CommunityRestore is not responsible for the privacy practices or content of independently operated websites.

Visitors should review the privacy policies of those websites before submitting personal information.

11. Children’s Privacy

CommunityRestore’s restoration enquiry service is intended for adults.

We do not knowingly solicit personal information from children under 13.

If we discover that personal information from a child under 13 has been collected without appropriate authorisation, we will take reasonable steps to delete it.

12. Service Availability and Emergencies

CommunityRestore is developing its restoration referral arrangements.

Submission of an enquiry does not guarantee assistance, contractor availability or a response within a particular timeframe.

For immediate danger, electrical hazards, contaminated water or structural emergencies, contact the appropriate emergency services or a qualified local professional.

13. Changes to This Privacy Policy

We may update this Privacy Policy as our services, operational arrangements or legal obligations change.

The updated policy will be published on this page with a revised effective date.

14. Contact Us

For privacy-related questions or requests, contact CommunityRestore through:

Website: https://communityrestore.com/contact/

Privacy email: admin@communityrestore.com